Administrative Support

Job Summary

Reporting to the Medical Coordinator, the Administrative Support position provides administrative services and support to Park Integrative Health (PIH). PIH is a private health and wellness clinic that specializes in providing comprehensive, collaborative healthcare to individuals in the greater Strathcona County and Edmonton area.

Responsibilities

Communicate with patients, staff, contractors etc.
Greet and register patients
Ensure intake forms are completed
Prepare and maintain charts
Schedule appointments
Coordinate testing
Request lab reports
Process invoices
Provide accounting and billing services
Order supplies
Resolve conflict
Maintain effective workflow
Manage physician(s), RMT(s), R. Ac.(s), Dietician, Psychologist/RSW appointment schedules
Correspond with stakeholders, employees and contractors of PIH
Educate clients as required
Assist with other clinic activities as required
Provide general clerical support duties which include using computerized information systems, updating demographic information, maintaining accurate patient records, patient identification checks, and answering telephone calls.
Initiate and maintain files and records, ordering of supplies/materials and assisting in scheduling of patient appointments.

Qualifications

Grade 12 with successful completion of post-secondary diploma/certificate as Office Assistant (Administrative or Medical)
Experience in a progressively responsible administrative support position considered an asset
Strong written and verbal communication skills
Excellent organizational and time management skills

*Please note: only successful candidates will be contacted for an interview.