Medical Office Assistant (MOA)

Job Summary

Please note: this is a full-time position with daily working hours between 9 am and 5:30 pm. We are looking for a start date as soon as possible.

Reporting to the Administrative Support Team Lead and the Medical Coordinator, this role provides administrative services and support to Park Integrative Health (PIH). PIH is a private health and wellness clinic that specializes in providing comprehensive, collaborative healthcare to individuals in the greater Strathcona County and Edmonton area.

As part of the PIH Administrative Support Team, this role has access to incredible benefits, including:

a health spending account (following a 90-day probationary period)
10 days paid vacation
5 wellness days
access to treatments and services through our Staff Wellness Program
hands-on training and mentorship
appreciation incentives throughout the year to celebrate special occasions
a positive work environment and a vibrant company culture

We’re an equal-opportunity employer committed to creating an inclusive environment. All applicants are considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Responsibilities

Administrative Responsibilities:

Administrative duties: Phones/Faxes
Utilize office technology
Customer service to PIH patients and clients
Administrative support to physicians, allied health practitioners, and leadership team

Clinical Responsibilities:

Maintain medical records via EMR (Healthquest)
Perform assessment of vitals: temperature, blood pressure, heart rate, height and weight
Perform manual and computer-based scheduling
Utilize computer software used in medical office setting
Utilize medical terminology
Perform infection control, sanitation and sterilization procedures
Communicate effectively and efficiently with patients and members of PIH team

Allied Health Team Responsibilities:

Educate clients on allied health and integrative services offered at PIH
Facilitate intake and check-out for allied health clients
Utilize computer software for allied health services

Qualifications

Post-secondary diploma/certificate as Medical Office Assistant
Experience in a medical and/or clerical position
Strong command of medical terminology
Strong written and verbal communication skills
Excellent organizational and time management skills

Please note: this is a full-time position with daily working hours between 9 am and 5:30 pm. We are looking for a start date as soon as possible.