If you’re not sure where to start or you could use additional guidance and support on your wellness journey, we suggest starting by getting in touch with one of our Client Care Coordinators. Our Client Care Team helps you navigate PIH’s treatment offerings and works with you to determine the best plan to reach your personal wellness goals.
PIH’s Cancellation Policy
We request at least 24-hours notice for any appointment cancellation. Once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you are unable to make your appointment, we would like to offer the spot to another client/patient if possible.
If you cancel your appointment less than 24 hours before it is scheduled to take place or fail to show up for your appointment, you will be charged the full amount for your treatment. To avoid being charged, please provide cancellation notice at least 24 hours prior to your appointment.
You can cancel or reschedule an appointment through your PIH client profile or by calling the clinic during our phone operation hours at 780-570-8480.